Remote Support (per hour)

Expert remote support for your smart home and security setup — billed by the hour, no subscription.

Book remote assistance from LocknAlert for configuration, troubleshooting, integrations, updates and system changes on your Home Assistant, Homebridge, alarm bridge or network. Work is carried out securely over an encrypted remote connection.

How it works

• Priced per hour, billed in 30-minute minimum increments
• Set the quantity to the number of hours you'd like to book
• Business hours: Monday–Friday, 08:00–17:00 (SAST)
• We'll confirm scope and schedule before any work begins

Typical uses

• New device or integration setup
• Troubleshooting and diagnostics
• Automation and dashboard changes
• Firmware and software updates

No lock-in and no monthly fees — you only pay for the time you use.