{"product_id":"remote-support-per-hour","title":"Remote Support (per hour)","description":"\u003cp\u003e\u003cstrong\u003eExpert remote support for your smart home and security setup — billed by the hour, no subscription.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBook remote assistance from LocknAlert for configuration, troubleshooting, integrations, updates and system changes on your Home Assistant, Homebridge, alarm bridge or network. Work is carried out securely over an encrypted remote connection.\u003c\/p\u003e\n\u003ch3\u003eHow it works\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003ePriced per hour, billed in 30-minute minimum increments\u003c\/li\u003e\n\u003cli\u003eSet the quantity to the number of hours you'd like to book\u003c\/li\u003e\n\u003cli\u003eBusiness hours: Monday–Friday, 08:00–17:00 (SAST)\u003c\/li\u003e\n\u003cli\u003eWe'll confirm scope and schedule before any work begins\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTypical uses\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eNew device or integration setup\u003c\/li\u003e\n\u003cli\u003eTroubleshooting and diagnostics\u003c\/li\u003e\n\u003cli\u003eAutomation and dashboard changes\u003c\/li\u003e\n\u003cli\u003eFirmware and software updates\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eNo lock-in and no monthly fees — you only pay for the time you use.\u003c\/p\u003e","brand":"LocknAlert","offers":[{"title":"Default Title","offer_id":45305420611654,"sku":"LNA-SUPPORT-HR","price":350.0,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0673\/5216\/6470\/files\/locknalert-remote-support_9c453c00-6794-456f-9780-38561a237b0f.png?v=1783690581","url":"https:\/\/shop.locknalert.co.za\/products\/remote-support-per-hour","provider":"LocknAlert","version":"1.0","type":"link"}